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Traveling for Schreiber? We’ve got you covered, ensuring a smooth trip with support for any unexpected events.

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Business Travel

When traveling internationally for Schreiber business, you have access to Chubb Travel Assistance, which provides medical, security, and travel support 24/7 while you are abroad.

Your two most important steps before traveling are:

  1. Register and download the Crisis24 Horizon app
  2. Print your Chubb Travel Assistance ID card

Eligibility

Any Schreiber partner traveling on Schreiber business outside of their home country.

International Business Travel Support

What Support Is Available While You Travel

Chubb Travel Assistance can help with:

  • Medical referrals, teleconsultations, and emergency coordination
  • Security support during civil unrest, natural disasters, or emergencies
  • Emergency travel arrangements and disrupted travel issues
  • Lost passport or document assistance

Covered Medical Services

  • Hospital services
  • Physician services
  • Outpatient prescription drugs
  • Ambulance
  • Emergency Evacuation

Non-Covered Medical Services

  • Routine care, such as routine wellness
  • Physical exams
  • Gynecological care
  • Routine maternity expenses
  • Non-emergency mental health and substance abuse expenses
  • Second surgical opinion
  • Home health care or custodial services

What if there is an emergency while I am traveling?

In an emergency call AXA Assistance right away. Your membership entitles you to help with arranging medical transportation or care; coordinating medical fees, when approved; monitoring your condition; evacuating you to a center of medical excellence if local care is inadequate; and providing help if your safety is at risk. You may also contact AXA Assistance if you need health, safety or security advice or if you need to find a local doctor or other medical provider. For more information, or to contact AXA Assistance, please refer to your ID card.

Schreiber partners with Chubb Travel Assistance, powered by Crisis24 Horizon, to help you stay informed and access support while traveling internationally.

Why download the app?

  • Real-time travel alerts and security updates
  • Country and destination risk information
  • Access to medical and security support
  • One-touch access to the 24/7 assistance hotline

How to register

  1. Download the Crisis24 Horizon mobile app (iOS or Android), or
  2. Visit www.chubbtravelassistance.com/axa
  3. Create an account using:
    1. Your work email
    2. Member ID: CHUBBAXA (also shown on your ID card
 

For detailed registration screenshots and app features, see:

You must print and carry your Chubb Travel Assistance ID card while traveling internationally.

The ID card includes:

  • Your policy information
  • The 24/7 emergency assistance hotline
  • Details needed if you require medical or security support

Print this before you travel and keep it with your passport: 

International Traveler Benefits presentation

If you have suffered a covered loss or incurred a covered expense you will need to submit a completed claim form for any covered accident or eligible expense in order to receive reimbursement under the policy. For non-emergency charges and expenses, providers may ask you to pay the bill yourself using cash or a credit card. You may submit these charges with a claim form and payment receipts for reimbursement. In an emergency situation, contact AXA Assistance immediately to see if a guaranty of payment may be arranged.

Steps to File a Claim

Step 1: Visit the CHUBB Claims Portal

Step 2: Click on “Start a claim”

Step 3: Enter the policy number listed on your Chubb ID Card.

Step 4: Follow the prompts & upload all documentation needed to finalize your claim.

A full summary of filing a claim can be found here. 

For a full summary of benefits view the International Traveler Benefits presentation.
For a quick reference guide on the program view the Business Travel QRG.

For additional coverage details, view the policy here.